Rain or Shine SDG&E’s Troublemen are ready to serve

SDG&E's troublemen keep the lights on – rain or shine.

With rain in the forecast, we wanted to introduce our customers to Rick Mendoza. Rick has been working to keep the power on in rain, shine, sleet and snow for more than 40 years! 

If the lights go out in your neighborhood you can access the latest outage information on SDG&E’s outage map or on the mobile app.

Power Line Safety Reminder

Fallen electric lines are extremely dangerous.  Report any downed lines to 9-1-1 and SDG&E immediately at 1-800-611-SDGE (7343).  In an incident involving electric power lines, SDG&E offers the following guidelines:

Down or Broken Power Lines

If a person or piece of equipment comes in contact with an energized power line, or if a power line has fallen to the ground:

  • Stay clear of the line and do not touch it.
  • Call 9-1-1.  Ask for the police department, fire department rescue service or SDG&E.
  • Always assume that power lines are energized.  If a person has come into contact with a power line, don’t touch the person or any equipment involved. The line may be still energized and could be extremely dangerous.
  • Freeing a person or animal from energized power lines or equipment should only be attempted by a qualified electrical worker.

If a Vehicle is Involved

If a vehicle is involved and you are in it:

  • Sit quietly until help arrives.
  • Warn others not to touch the vehicle and direct them to call 9-1-1.
  • If the vehicle is on fire and you must leave it, open the door or window and jump clear without touching the vehicle and the ground at the same time. Do not allow yourself to become a path of electricity from the vehicle to the ground.
  • Be careful not to fall back against the vehicle and to avoid any wires on the ground.

Are you ready for the rain?

If you don’t already have an emergency plan and kit make today the day! Here are some steps you can take now to keep your family safe.